LIMITED WARRANTY COVERAGE
Wibrain, Inc. (Wibrain) warrants this product against defects in material or workmanship for the time periods. Pursuant to this Limited Warranty, Wibrain will, at its option, (1) repair the product using new or refurbished parts or (2) replace the product with a new or refurbished product. For purposes of this Limited Warranty, "refurbished" means a product or part that has been returned to its original specifications.
In the event of a defect, these are your exclusive remedies.
One (1) year, Parts and Labor (the “Limited Warranty Period”)
This limited warranty begins on the original date of purchase and continues through the Limited Warranty Period and is valid only on Wibrain products purchased from Wibrain or a Wibrain authorized reseller and used in the country where you purchased the Wibrain products (unless you enter into a separate written agreement with Wibrain). Since no end-user purchase takes place, this limited warranty does not apply to a party who rents or leases a Wibrain brand product, and such a party must contact its rental or leasing company to determine whether warranty coverage is applicable.
If the product is found to be defective as a result of manufacturing defects in materials and workmanship during the Limited Warranty Period, Wibrain will, at is sole option, (1) repair or replace the product, at no charge as stipulated herein, with new or reconditioned parts or a functionally equivalent product, (2) for user-installable parts, require you to repair the product with new or reconditioned parts provided at no charge, or (3) provide a refund of the purchase price of the product, LESS THE PRODUCT'S DEPRECIATED VALUE, only if Wibrain is unable to replace the product or repair it in accordance with applicable law.
OBTAINING WARRANTY SERVICE
To receive warranty service, you must (1) first follow the procedures outlined below, in the product manual and in online help resources, and (2) if these procedures do not resolve the problem, contact Wibrain at the contact points provided below for problem determination and service procedures. Warranty service can only be performed by a Wibrain authorized service center, except that such a center need not be used for the installation of replacement parts at your expense in the event that a warranty labor coverage period has expired but a warranty parts coverage period remains in effect. Wibrain will not reimburse for any service performed by others. The original dated bill of sale, or a substitute proof of purchase acceptable at Wibrains sole option in accordance with applicable law, must be presented upon request as proof of purchase to Wibrain or Wibrain's authorized service centers.
If the Wibrain Support Analyst determines that your product requires a repair, Wibrain will perform the limited warranty service. If return of the product is required, you must ship the product to the specified Wibrain authorized service center in its original or equivalent packaging. Wibrain will ship the repaired or replaced product to you if the address is located in the country where you purchased the Wibrain product.
You are responsible for backing-up all system and applications software and data and disabling any security passwords before services are performed, removing any data before parts or products are returned, and for reinstalling all software, data and passwords. WIBRAIN SHALL NOT BE LIABLE FOR THE LOSS OR DESTRUCTION OF DATA OR MEDIA RESULTING FROM THE USE OR SERVICE OF THIS PRODUCT, WHETHER DUE TO VIRUS ISSUES OR OTHERWISE, OR ANY FAILURE TO SECURE ALL PROGRAMS AND DATA CONTAINED IN OR AFFECTED BY THE PRODUCT OR TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT.
LIMITATIONS AND EXCLUSIONS
Wibrain does not warrant uninterrupted or error-free operation of the product. Product performance is affected by system configuration, software, applications, your data and operator control of the system, among other factors. Though the product is considered to be compatible with many systems, it is your responsibility to determine compatibility and integration with other products or systems.
This limited warranty applies only to hardware products manufactured by or for Wibrain that can be identified by the “Wibrain” trademark, trade name or logo affixed to them. It does not apply to non-Wibrain hardware products or any software, even if packaged or sold with Wibrain hardware. Manufacturers, suppliers or publishers, other than Wibrain, may provide their own warranties to you, but Wibrain, to the extent permitted by law, provides such third-party products “as is”. If applicable, software distributed by Wibrain with or without the Wibrain brand name (including but not limited to system software) is not covered under this limited warranty. Please refer to any licensing agreement accompanying the software for details of any purchaser rights with respect to its use.
This limited warranty covers manufacturing defects in materials and workmanship encountered in normal, reasonable, and except to the extent otherwise expressly provided for in this statement, noncommercial use of this product, and shall not apply to the following type of exclusions:
purchasing at other shops but the shopping mall of Wibrain
(Usually customers are supposed to ship it back where they bought)
damage which occurs in shipment, delivery and installation;
applications and uses for which this product was not intended;
altered product or serial numbers;
cosmetic damage, such as to the exterior finish;
damage (not resulting from defects in materials and workmanship) which occurs in your possession or that of other third parties, including due to accidents, opening of the product case or cabinet, abuse, neglect, fire, water, lightning or other acts of nature;
use of products, equipment, systems, utilities, services, parts supplies, accessories, applications, installations, repairs, external wiring or connectors not supplied or authorized by Wibrain;
incorrect electrical line voltage, fluctuations and surges;
adjustments and failure to follow operating instructions, instructions for installing a user-installable part, or cleaning, maintenance and environmental instructions that are covered and prescribed in the instruction book, including incorrect installation of hardware or software;
reception or display problems and distortion related to nose, echo, interference or other signal transmission and delivery problems;
burned-in images resulting from viewing an image on the display screen for an extended period of time; and
minor imperfections within design specifications or that do not materially alter functionality.
WIBRAIN SHALL NOT BE LIABLE FOR LOSS OF REVENUE OR PROFITS, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF WIBRAIN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NO RECOVERY OF ANY KIND AGAINST WIBRAIN SHALL BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY WIBRAIN AND CAUSING THE ALLEGED DAMAGE.
WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF WIBRAIN. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THIS PRODUCT, IS NONTRANSFERABLE AND STATES YOUR EXCLUSIVE REMEDY.
If there is any inconsistency between this Limited Warranty to Original Purchaser and any other agreement or statement included with or relating to the Wibrain products or services, this limited warranty shall govern. If any provision of this limited warranty is found invalid or unenforceable, it shall be deemed modified to the minimum extent necessary to make it enforceable and the remainder of the limited warranty shall remain valid and enforceable according to its terms.
EXTENDED WARRANTY AND OTHER POLICIES
To obtain the information in respect of the Extended Warranty and other policies including Return or Private Policy, please visit our website www.wibrain.com .
CONTACTING WIBRAIN
To obtain warranty service, please contact Wibrain as follows:
Wibrain, Inc.
306, JEI Platz Bldg., 459-11, Gasan-dong,
Geumcheon-gu, Seoul, Korea, 153-803
Tel. +82-2-2028-5400 / Fax. +82-2-2028-5440
www.wibrain.com |
